Return & Refund Policy

Aravi Organic – Crafted with Care, Delivered with Heart

From our hands to yours, every Aravi Organic purchase is carefully crafted to enhance your self-care journey. We believe in creating more than products; we create experiences that resonate with warmth, quality, and care.At Aravi Organic, we’re more than a brand – we’re a promise of excellence, every step of the way.Something not quite right? Our dedicated support team is here to help make it right with an effortless and friendly exchange process. Your satisfaction is our promise, and we’re here to ensure your time with us feels genuinely valued.

Cancellation Policy Explained: How Does it Work?

  • You have the option to cancel your order either before it is dispatched or within 3 hours of placing the order, whichever comes first.
  • Additionally, partial cancellations or canceling individual items from the order after it has been placed is NOT permitted. To initiate a cancellation, kindly write to us at Whatsapp - 7575889350 or email - care@araviorganic.com and submit your request.
  • For prepaid orders that are canceled within three hours of placing the order on the website, a full refund shall be initiated. The refund process will take approximately 24-48 business hours, only after the cancellation request has been duly processed by our team.
  • Please note that we cannot accommodate order cancellations after delivery due to hygiene reasons.
  • Aravi Organic reserves the right to refuse the transaction or delay the refund process by 3-6 months for users with a prior history of questionable charges such as cancellation of bulk orders/ orders and such cancellation has occurred more than once.

    Damaged Products Delivered? Here's What to Do

  • In case of damaged products, in order to request a replacement or refund, you are required to report the issue with 2 days or 48 hours of product delivery.
  • After a thorough verification of the damaged product(s) by our team, you would be eligible to receive a full refund or a replacement.
  • Received a Wrong or Incomplete Order? Steps to Resolve

  • Don't fret over wrong or missing products! If you report the issue within 2 days / 48 hours from the delivery date, we'll promptly replace them for you.
  • For any wrong or incomplete orders, an unboxing video is recommended.
  • Dealing with Ineffective Products: What to Do?

    If you feel any specific Aravi Organic product is ineffective, kindly contact us within 7 days of consistent product usage. Our product advisors will reach out to you to gain a better understanding of the issue and offer further instructions. In genuine cases, we are pleased to offer a coupon code equivalent to the value of the product, which can be redeemed during your next purchase.

    Adverse Effects from Products: What You Need To Know?

    While Aravi Organic products prioritize safety, we recommend a Patch Test for sensitive skin or allergies before full application. If adverse reactions occur, discontinue use and promptly contact our customer care. Please adhere to product usage instructions to minimize any potential risks.

    * We do not offer any Dermat Treatments

    * We do not offer monetary Compensation

    * No Product Returns Policy, Especially for Used or Open Sealed Products

    Any concerns need to be reported to our Customer Delight Team within 48 hours of the order delivery date via Whatsapp - 7575889350 or email - care@araviorganic.com. Our team will revert to you with a resolution within 2 working days after reviewing your request.